Privacy Policy

1. Who we are

Merconnex Global LLP is a UK-headquartered procurement, PPE manufacturing and distribution business. Our head office is 27 Old Gloucester Street, London, WC1N 3AX, United Kingdom.

For privacy questions, data requests or cookie enquiries, contact info@merconnex.co.uk or call +44 7517 832454.

2. Information we collect

We may collect business contact details, enquiry information, quotation requirements, product references, delivery destinations, technical documents and correspondence that you choose to send to us.

When you use this website, we may also process basic technical information such as device, browser and consent-preference data needed to operate and protect the site.

3. How we use information

We use information to respond to enquiries, prepare quotations, source MRO and PPE products, coordinate procurement support, manage supplier and channel-partner communications, administer records, protect the website and comply with legal obligations.

Where applicable, we rely on performance of a contract or pre-contract discussions, legitimate interests in operating a B2B industrial supply business, legal obligations, and consent for optional cookies or direct marketing preferences.

4. Cookies and consent

Essential cookies may be used to operate the website, keep it secure and remember privacy choices. Optional preference, statistics or marketing cookies should only be used after consent.

Merconnex has prepared this website for consent management. Visitors can review this policy and use the cookie acceptance control in the footer.

5. Sharing information

We may share relevant information with suppliers, manufacturers, sourcing partners, logistics providers, professional advisers, IT service providers and authorities where needed for quotations, fulfilment, legal compliance or business administration.

We do not sell personal information.

6. International transfers

Because Merconnex works with sourcing and channel partners in the UK, Germany, France, Italy, USA, Brazil, South Africa, Australia, China and India, information connected with an enquiry may be shared internationally where this is needed to respond to a request or support supply.

Where data protection law requires safeguards for international transfers, Merconnex will use appropriate contractual, organisational or legal safeguards.

7. Retention

We keep information only for as long as needed for the purpose collected, including enquiry handling, procurement records, contractual administration, accounting, legal compliance and dispute management.

If information is no longer required, we will delete it or anonymise it in line with our business and legal requirements.

8. Your rights

Subject to applicable law, you may have rights to access, correct, erase, restrict or object to processing of your personal information, request portability, and withdraw consent where processing is based on consent.

You can contact us at info@merconnex.co.uk. You may also complain to the UK Information Commissioner's Office if you are unhappy with how personal information has been handled.

9. Updates

We may update this policy when our website, services, suppliers or legal requirements change. The latest version will be published on this page.